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Terms of service

The terms that govern your use of VEREID products.

Effective May 28, 2026Version 2.0Questions? legal@vereid.com

Terms of Service

Effective date: 28 May 2026 · Version: 2.0

These Terms of Service (the "Terms") form a binding legal agreement between you ("you", "your", or the "Customer") and VEREID, Inc., a Delaware corporation with its principal place of business in San Francisco, California ("VEREID", "we", "our", or "us"), governing your access to and use of the VEREID social network, identity verification platform, authentication services, application programming interfaces, software development kits, documentation, websites, and any related products and services we make available (collectively, the "Services").

By creating an account, accessing the Services, clicking "I agree", or signing an order form referencing these Terms, you confirm that you have read, understood, and agree to be bound by these Terms. If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

If you do not agree to these Terms, do not access or use the Services.

1. The Services

1.1 What we provide

VEREID provides three product lines that share one verified identity layer:

  • VEREID Social — a social network where every account carries a tier badge that corresponds to a specific, written verification claim.
  • VEREID Auth — a drop-in OpenID Connect identity provider that lets your application accept VEREID-verified users.
  • VEREID Identity — a developer API that issues, attests, and revokes verifiable identity claims at six honest tiers (T1 through T6).

The Services are described in more detail in our Documentation and in any applicable order form, statement of work, or product-specific addendum (each an "Order"). In the event of a conflict, an Order controls over these Terms with respect to the matters it addresses.

1.2 Beta and pre-release features

We may make beta, alpha, preview, experimental, or "labs" features available (each, a "Beta Feature"). Beta Features are provided "AS IS" without warranty of any kind and may be modified or discontinued at any time. Service-level commitments and indemnification obligations do not apply to Beta Features unless we expressly agree otherwise in writing.

VEREID is a technology provider. The Services produce evidence and claims about identity; they do not constitute legal, compliance, or financial advice. Where you use the Services to support an anti-money-laundering, know-your-customer, sanctions, or other regulatory program, you remain solely responsible for the design, operation, and supervision of that program. You should consult your own legal and compliance counsel.

2. Eligibility and accounts

2.1 Eligibility

You must be at least 13 years old (or the minimum digital-consent age in your jurisdiction, whichever is higher) to create an account. If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. The Services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. See our Privacy Policy for details.

2.2 Account security

You are responsible for: (a) keeping your account credentials confidential; (b) all activity that occurs under your account; and (c) notifying us promptly at security@vereid.com of any suspected unauthorized access. We strongly recommend enabling passkeys or hardware-backed multi-factor authentication.

2.3 Accuracy

You agree to provide accurate, current, and complete information and to keep it accurate, current, and complete. Providing materially false information — particularly in connection with identity verification — is grounds for immediate suspension and may be referred to law enforcement.

3. Tier badges and verification claims

3.1 What a tier means

Each tier badge displayed on the Services corresponds to a specific, auditable verification claim. The claim, the method we used to derive it, and the data we retained to support it are described in plain language on our Trust page. We never assert a tier we cannot evidence and never display a claim more recent than the underlying verification.

3.2 What a tier does not mean

A tier badge is not: (a) a guarantee of any user's intent, honesty, solvency, or future conduct; (b) a substitute for your own diligence; or (c) an endorsement of any content posted by that user. The Services are a verification platform, not a reputation oracle.

3.3 Re-verification, downgrade, and revocation

We may re-verify, downgrade, or revoke a tier at any time if (a) we receive credible evidence the underlying claim is no longer accurate, (b) the user fails a required re-attestation, (c) the user violates Section 4, or (d) we are required to do so by law. We will notify the affected user via the email on file unless prohibited by legal process.

4. Acceptable use

You will not, and will not assist any third party to:

  1. Misrepresent identity. Submit forged, altered, or stolen identity documents; impersonate another person; or use the Services to facilitate identity fraud.
  2. Circumvent verification. Use scripts, automation, or stolen credentials to obtain a tier badge for which you do not qualify.
  3. Harvest data. Scrape, crawl, mirror, or index the Services other than through documented APIs and within the rate limits we publish.
  4. Interfere. Probe, scan, or test the vulnerability of the Services, or breach or circumvent any security or authentication measure, except under a written safe-harbor agreement.
  5. Abuse. Send unsolicited bulk messages; post content that infringes intellectual property; harass, threaten, defame, or sexually exploit any person; promote violence; or transmit malware.
  6. Regulated activity without authorization. Use the Services to operate a money services business, securities exchange, gambling operation, or other regulated activity unless you are duly licensed and have notified us in writing.
  7. High-risk purposes. Deploy the Services in any application where failure could reasonably be expected to cause death, personal injury, or severe environmental damage (including life-support, nuclear facilities, or weapons control), unless we have agreed in writing.
  8. Sanctions and export. Use the Services in violation of U.S., E.U., U.K., or other applicable export-control or economic-sanctions laws, or while located in a comprehensively sanctioned jurisdiction.
  9. Reverse engineer. Reverse engineer, decompile, or attempt to discover any source code or non-public algorithm of the Services, except to the extent that applicable law expressly permits.
  10. Mislabel. Apply, remove, or alter any tier badge, verification mark, or notice displayed by the Services.

We may suspend or terminate your access for any violation of this Section without prior notice. We will provide notice when practicable and proportionate to the severity of the violation.

5. Customer content and license

5.1 Ownership

You retain all right, title, and interest in and to the content you submit to the Services ("Customer Content"), including posts, profile information, uploads, and data you submit through the API. We claim no ownership of Customer Content.

5.2 License to operate the Services

You grant VEREID a worldwide, non-exclusive, royalty-free, sub-licensable license to host, store, reproduce, modify (for technical purposes such as format conversion or thumbnailing), transmit, perform, and display Customer Content solely for the purpose of providing, securing, and improving the Services. This license terminates when you delete the Customer Content or close your account, except (a) to the extent we are required to retain the content by law and (b) for residual backup copies that are deleted in the ordinary course (target: 30 days; maximum: 90 days).

5.3 Feedback

If you provide suggestions, ideas, or other feedback about the Services ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use the Feedback for any purpose without obligation to you.

5.4 Public posts and federated content

Posts you mark as public are publicly visible by design. We may serve them through federated protocols (including but not limited to ActivityPub and the AT Protocol) as those features become available. Once a public post is federated, it may be cached and re-served by independent operators outside our control.

6. Privacy and security

Your use of the Services is also governed by our Privacy Policy, Sub-processors list, and Cookie & consent policy. If you process personal data of E.U./U.K./Swiss data subjects through the Services in a manner that makes us a "processor" under the GDPR, the VEREID Data Processing Addendum is incorporated into these Terms by reference.

We maintain administrative, technical, and physical safeguards designed to protect Customer Content as described on our Trust page. You are responsible for configuring access controls, reviewing audit logs we make available, and reporting suspected incidents promptly. We will report security incidents affecting your data without undue delay and in any event consistent with our regulatory obligations.

7. Fees and payment

7.1 Pricing

Free-tier limits and paid-plan pricing are published at vereid.com/pricing. For paid plans purchased through the website, fees are billed in advance on a monthly or annual basis. For plans purchased under an Order, the Order controls.

7.2 Taxes

Fees are exclusive of taxes. You are responsible for all sales, use, value-added, withholding, and similar taxes, except taxes based on our net income.

7.3 Disputes

If you believe an invoice is incorrect, you must notify us in writing within thirty (30) days of the invoice date or you waive the right to dispute it.

7.4 Non-payment

We may suspend the Services if undisputed fees remain unpaid more than fifteen (15) days after written notice.

7.5 Refunds

Except as expressly stated in an Order or required by law, fees are non-refundable.

8. Term and termination

8.1 Term

These Terms apply from the date you first accept them until your account is closed. Order-specific subscription terms are described in the Order.

8.2 Termination for cause

Either party may terminate these Terms or any Order for cause if the other party materially breaches and fails to cure the breach within thirty (30) days after written notice. We may terminate immediately if we reasonably believe you are violating Section 4 in a manner that creates a security, legal, or reputational risk.

8.3 Effect of termination

On termination: (a) your right to access the Services ends; (b) we will make Customer Content available for export for thirty (30) days; (c) we will delete or anonymize Customer Content per our retention schedule; and (d) any unpaid fees accrued through the termination date become immediately due.

8.4 Survival

Sections 4, 5.3, 6, 7, 8.3, 8.4, 9, 10, 11, 12, and 13 survive termination.

9. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN AN APPLICABLE ORDER, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECT WILL BE CORRECTED. THE SERVICES DO NOT CONSTITUTE LEGAL, FINANCIAL, OR COMPLIANCE ADVICE.

10. Limitation of liability

10.1 Exclusion of certain damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Aggregate cap

EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO VEREID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS ($100).

10.3 Exceptions

The limitations in this Section do not apply to (a) your payment obligations, (b) either party's indemnification obligations under Section 11, (c) your violation of Section 4 (Acceptable Use), or (d) a party's gross negligence, willful misconduct, or fraud.

10.4 Basis of the bargain

You acknowledge that we have set our prices and entered into these Terms in reliance on the disclaimers and limitations in Sections 9 and 10, and that these allocations of risk form an essential basis of the bargain between the parties.

11. Indemnification

11.1 By VEREID

We will defend you against any third-party claim alleging that the Services, as provided by us and used in accordance with these Terms, infringe a U.S. patent, copyright, or trademark, and will indemnify you against damages and costs finally awarded against you by a court of competent jurisdiction or agreed in settlement. Our obligations do not apply to claims arising from (a) Customer Content, (b) combination of the Services with anything not provided by us, (c) modifications not made by us, or (d) your use of a version of the Services other than the most current.

11.2 By you

You will defend, indemnify, and hold harmless VEREID, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claim arising from (a) Customer Content, (b) your violation of Section 4 (Acceptable Use), (c) your violation of applicable law, or (d) your violation of any third party's rights.

11.3 Procedure

The indemnified party will (a) promptly notify the indemnifying party in writing, (b) give the indemnifying party sole control over the defense and settlement (provided no settlement may impose any obligation or admission on the indemnified party without its consent, not to be unreasonably withheld), and (c) reasonably cooperate at the indemnifying party's expense.

12. Governing law and dispute resolution

12.1 Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

12.2 Informal resolution

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at legal@vereid.com. We will attempt to resolve the dispute within sixty (60) days.

12.3 Arbitration (U.S. customers)

If you reside in the United States, any unresolved dispute will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, in San Francisco, California (or by telephone or videoconference for claims under $25,000). The arbitrator's award may be entered in any court of competent jurisdiction. You and VEREID waive any right to a jury trial and any right to participate in a class action or representative proceeding. This Section does not prevent either party from seeking injunctive or equitable relief in court for intellectual-property or confidentiality matters.

12.4 Opt-out

You may opt out of the arbitration agreement by emailing legal@vereid.com within thirty (30) days of first accepting these Terms with the subject "Arbitration Opt-Out". Opting out does not affect the rest of these Terms.

12.5 Customers outside the U.S.

If you reside outside the United States, disputes will be subject to the exclusive jurisdiction of the competent courts of Wilmington, Delaware, unless mandatory local law requires otherwise.

13. General

13.1 Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will provide reasonable notice (typically by email or in-product banner) at least thirty (30) days before the change takes effect, except where a shorter period is required by law or security need. Continued use of the Services after the effective date constitutes acceptance.

13.2 Notices

Notices to VEREID must be sent to legal@vereid.com with a copy to VEREID, Inc., Attn: Legal, 548 Market St. PMB 71280, San Francisco, CA 94104, U.S.A. Notices to you will be sent to the email on file.

13.3 Assignment

You may not assign these Terms without our prior written consent, except to a successor in a merger, acquisition, or sale of substantially all assets, provided the successor is not a competitor. We may assign these Terms without restriction.

13.4 Force majeure

Neither party will be liable for any delay or failure caused by circumstances beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, or pandemics.

13.5 Entire agreement; order of precedence

These Terms, together with our Privacy Policy, any applicable Order, and any policies incorporated by reference, constitute the entire agreement between the parties. In the event of a conflict, the order of precedence is: (1) Order, (2) Data Processing Addendum, (3) these Terms, (4) Documentation.

13.6 Severability; waiver

If any provision is held unenforceable, the remaining provisions remain in full effect. A waiver is effective only if in writing and signed by the waiving party.

13.7 Independent contractors

The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship.

13.8 Government end users

The Services are "commercial items" as defined at FAR 2.101. If you are a U.S. government agency, your rights are limited to those granted in these Terms.

14. Contact

VEREID, Inc. 548 Market St. PMB 71280 San Francisco, CA 94104, U.S.A.